
Lean is about learning to “see” the wastes in front of us. It is a mindset of challenging status quo. A case of questioning the question you might say. It would be easy when presented with this example to say the glass is half full or half empty but if you observed the situation you might question how much water is needed. What does the customer want? If you understand the value from the customer’s point of view then you be in a position to eliminate everything else (the waste of the excess cup). This line of thinking is why the Lean Thinker questions why the glass is too large.
This is a great question to add into various training opportunities to lighten the atmosphere and re-iterate the Lean way. The audience will enjoy it and remember it.
very nice!
ReplyDeleteExcellent, Tim! I love this question and will gladly poach it for my own use!
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