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Thursday, July 23, 2009

Lean Values Explained by Amazon CEO

In the news yesterday Amazon.com announced its intention to acquire Zappos.com. Jeff Bezos, Founder and CEO of Amazon.com says this acquisition brings together two companies who share common values.

Thanks to my fellow bloggers Ron Pereira and John Hunter for sharing these values with us. In a web video by Jeff Bezos to the Zappos employees about the acquisition he explains everything he knows. Click here to view Jeff's values.

While Jeff doesn't mention Lean in these values that he explains is exactly the same principles we are familiar with in Lean. Lean embodies customer focus, innovation, long term thinking, and continuous improvement. Not surprising these principles mirror Jeff's values.

I also like how Jeff admits to making mistakes. He understands the importance of making failure acceptable. Without failure there can not be success. Learning from mistakes is the essence of problem solving and continuous improvement.

I am glad Jeff Bezos has shared these values with all so we can all learn these important tenets.

1 comment:

  1. Thanks for sharing. Failure has to be acceptable. Not as the end, of course, but accepted as the means to an end.

    So many young children learn early in life that failure is wrong. They fail and no one makes them go back and do whatever it is again until they get it right. Thus, they learn the lesson that failure brings shame and is something to be avoided.

    They never try again because they don't want to go through that experience. However how many successful businesses were built in one go? How many entrepreneurs get it right on the first try all the time?

    Failure is a part of the process of success.

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