For many people change means hard work, risk, and the need to learn new ways for unproven benefits. Change is one of the most difficult things for humans to readily accept. Charles Darwin said "It is not the strongest species that survive, nor the most intelligent, but the ones who are most responsive to change" which holds true for culture change.
Fortunately, there is a formula to make the change successful....
To continue reading this post and to find out what happens when you don't follow this formula head to Mark's blog Gemba Tales.
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