"Yesterday’s Home Runs Don’t Win Today’s Games." — Babe Ruth
This
Babe Ruth quote is a great reminder of how you shouldn't coast too much after
achieving a goal. Unfortunately, we see all too often those companies who
finally reach #1 to only lose their way.
Complacency
can and will compromise the performance of your organization. Everyone can become
complacent in their particular environment, and there are different levels of
complacency. At higher management positions, complacency may be more latent. At
the line personnel “trigger pullers” level, however, complacency can have
catastrophic results.
When
it comes to complacency with regard to Lean it is often the result of a “We are
Lean” mindset. This leads to a reduction in awareness/focus and leads to a
false sense of security. For Lean to work effectively, the organization must be
constantly focused on continuous improvement and best practice procedures for
providing value. What sets an effective Lean system apart from simply reducing
waste is engraining continuous improvement thinking into daily practice. Lean
is not about a destination but rather journey.
Perhaps
being second is better than first. It is unlikely that the first attempt at
anything will be the best attempt ever by anyone. This would be like the very
first Olympic 100 meter gold medalist setting a world record that is never
beaten. The first product proves that something works but it is improbable that
it represents the best solution. Better solutions will follow, all of which
have a chance at being more popular than the original.
Today
should be better than yesterday, and tomorrow should be better than today. This
is the essence of continuous improvement. Coasting and complacency is a recipe
for failure. The competition is always looking to take your lunch if you let
them.
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