"Do the best you can until you know better. Then when you know better, do better." — Maya Angelou
This
quote pretty much sums up the aim of Lean. The lean approach to managing
operations is really about:
- Doing the simple things well
- Doing things better
- Involving employees in the
continuous process of improvement
- …and as a result, avoiding waste,
providing value
Good
is the enemy of great. Good gets in the way of doing our best. Good holds us
back from tapping into our true potential. Many people accept the status quo
and misguidedly believe that thinking, creativity and innovation is someone
else’s job. Some people have literally turned off their curiosity. They have
become apathetic, hopeless and indifferent.
Finding
a better way does not necessarily mean making enormous changes. You can make
huge leaps through small steps. Small improvements made repeatedly lead to
great discoveries and successes. Getting into a continual improvement mode
requires a different mindset, which for some, may be difficult. I believe that
anything worth having is worth working for. Just remember experience is a tough
teacher! Make learning the job. You can’t separate learning from innovation.
Learning triggers creativity.
The
focus of Lean Thinking is to foster an organization that is committed to
finding better ways to serve its customers. Lean is all about finding better
ways to do things, so that they require less effort, less time and fewer
resources. It is not about cost reduction – penny-pinching, cutting investment,
taking out people – it is about finding better ways to get work done. It is
about developing a mindset, methods and tools to identify and eliminate waste
in all its forms at every opportunity. It is about freeing-up resources because
you no longer need to use them.
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