Empowering employees is the ongoing process of providing the tools, training, resources; encouragement and motivation your workers need to perform at the optimum level. If your organization is looking for a way to speed processes and still produce quality materials and services, focus on employee empowerment. When you show an employee you trust them, and give them timely information and the authority to find solutions, they will be able to solve problems and provide solutions more rapidly than someone without that empowerment.
Most
corporations, however, fail to recognize and empower their most important
assets: employees. Empowerment in the workplace is an often-misunderstood
concept. Employee empowerment is a term that many managers and organizations
think they understand, but few actually do, and even fewer really put into
practice.
Many
managers feel that by empowering employees, they relinquish the responsibility
to lead and control the organization. This is not the case. Empowerment is
actually a culmination of many of the ideas and tenets of employee
satisfaction.
Employee
empowerment has been described and defined in many ways but is generally
accepted as: the process of enabling an employee to think, behave, act, react
and control their work in more autonomous ways, as to be in control of one’s
own destiny.
For
an organization to practice and foster employee empowerment, the management
must trust and communicate with employees. Employee communication is one of the
strongest signs of employee empowerment in an organization. Management must be
willing to communicate every aspect of the business to its employees in an open
and honest manner. This communication may include: elements of the strategic
plan, financial performance, key performance indicators and daily-decision
making.
Effective
employee empowerment not only has positive implications for employee
satisfaction, but also many other organizational facets. Empowerment of
employees results in increased initiative, involvement, enthusiasm &
innovation. From large corporate giants to a small business operation, this
concept holds true. This is because; empowerment caters to an important human
need which is common to any employee, regardless of work setting. This is the
need for recognition and self actualization. In some people, this quality is
high while you may find others with a limited level of these needs. Sometimes,
the need may exist yet, overshadowed by other more pressing needs or hides
deliberately to suit organizational culture. Yet, it is important for managers
to realize that each employee can be given responsibility, decision making
rights, and resource allocation powers so that they can complete an assigned
task successfully with minimum management intervention. This in fact creates
“mini managers” who are self directed across all levels of the business.
Good
people that are enabled to make decisions and take autonomous action are a
competitive force that can transform every aspect of your business.
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