Change
is inevitable. Adaptation to change is a necessary and critical component to
survival. But mostly, change is a constant in business. And business seems to
be where the adaptation to change -- or lack thereof -- seems to have some of
the most significant impact.
Former
US president John F. Kennedy said, “Change is the law of life and those who
look only to the past or present are certain to miss the future”.
In
business, we must continually change, evolution is not an option. If we stand
still in our businesses we go backwards. The day that we think we have our
business model perfected is not the day to stop changing. The issue comes about
when we try to make changes. With the evidence in existence related to the
necessity of change in business, you would think every business would
constantly be revising their model. But that is not the case.
Before
you can overcome the resistance it is wise to be aware of why the resistance
exists. Usually it is a result of one of the following causes…
- People not agreeing with or
understanding the value / benefits of the innovation.
- Fear of the unknown.
- People have had no opportunity to
provide input in the planning or implementation of the change.
- Little or no reward / benefits to
the people impacted by the idea.
- Increased effort from people
required as a result of implementing the idea.
- Fear that the change will result in
job cuts.
- Personality clashes between the
people affected by the idea and the ideas inventor.
- No trust of the people who have
been mandated to implement the change
- Belief that the change is
unnecessary or will make the situation worse
- A belief that the idea is inferior
to another idea.
- A feeling that the change will
result in a loss of security, status, money or friends.
- Bad experiences from similar
changes that had been or been attempted to be implemented in the past.
Being
aware of the causes mentioned above and being able to specifically identify
which ones may be relevant to our particular business greatly increases your
chances of overcoming the resistance to change.
Being
a leader today we must to be more adaptable to change than ever before.
Technology alone will challenge us to learn new things and adapt almost on a
daily basis! Change is absolutely unavoidable and successful people recognize
this fact and learn how to play the “Change Game”.
Let
go of the feelings you have associated with the “old way” of doing things.
While some strategies are tried and true… change WILL find a way… and when it does,
bringing emotional attachment into the fray can spell disaster. Comfort does
not equal rationality.
Change
is most often a difficult thing. The sooner we learn to embrace it and work
within it, the easier it will be to begin the next challenge that comes along.
We naturally gravitate toward the things that make us feel fulfilled, safe and
happy. Therefore as we embrace change more often and see the good in it… the
more we will gravitate toward it with enthusiasm!
If
we accept change is inevitable, you will need a means to continually drive
change throughout your business. You should have a change management process
that involves every single employee in an organization. Change should be
ongoing and employees should be a critical part of that process so there is not
fear of change but a willingness to embrace it because it’s a part of the
everyday process in the organization.
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