Everyone is an
organization plays an important role in it is overall performance. It is no
longer enough to be good, you must be exceptional. It is no longer enough to
have satisfied customers, you must seek to develop loyal and delighted
customers. It is no longer enough to maintain. You must be aggressive,
responsive, and quick. Your challenge is getting everyone on your team or in
your department committed and focused on achieving organizational success. As
an effective team leader, your role is to build the best, strongest, most
productive team possible. Your team or department’s results, or lack thereof,
will be in direct proportion in the cohesiveness of your team.
Creating a
winning team begins with creating a culture in which your employees are
encouraged to challenge, to question, to create, and to innovate. Surround
yourself with the best people the organization has to offer. Don’t limit
yourself by focusing only on people with seniority or rank. Bring people into
the team as they are needed based upon their expertise or abilities.
Create a
culture where people are encouraged to be their best and perform their best. As
the goals or projects dictate, you may want to involve multiple team members in
different aspects of the project as needed. Furthermore, it may not always be
necessary to involve everyone from beginning to end. Always be sure; however,
the goals are specific and that they are aligned with the vision, values, and
strategies of the organization as defined by senior management. Alignment must
also occur between the department’s activities and its outcomes. If continuous
improvement is to occur, your team needs to focus on continuous improvement in
all areas. Therefore, measurements and expectations must be developed and
reviewed regularly. Get team members involved and delegate ownership of
processes and problems which rightfully belong to them.
One of the most
common examples of team effectiveness can be seen on a cool day in the fall. As
you look up into the sky, you can see a flock of geese embarking on their
journey south. The V formation they fly in as a group actually benefits each
individual bird. As each goose flaps its wings, it creates an updraft for the
bird immediately behind it. By flying in a V formation the entire flock can fly
71% farther than each member of the flock could alone. When the lead goose gets
tired, he or she rotates back into the V and another goose flies the point. The
geese honking from behind are believed to be cheering the point goose to keep
going and to maintain speed. If a goose falls out of formation from weakness or
wounds, two other geese will follow to help and provide protection. They will
stay until the goose is either able to fly again or dies. Then they set out on
their own to catch up with the original flock or find another formation.
People have the
same advantage when they are part of a winning team. The momentum of the team
keeps a project going so the probability of success is enhanced. Their
collective power is much greater than that of any one individual.
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