"No single seminar, classroom experience, or “colored belt” will provide you bottom-line Lean results. Lean happens at the process…with your people, trained and motivated, fully engaged in the hot pursuit of excellence, as they follow your lead and learn to share and support your Lean Vision." — Bill Hanover, CCO, TPS – ThroughPut Solutions
As a leader,
it’s your job to take your company in the right direction. But you’re only as
strong as the weakest member of your team. Challenge employees to be the best
they can be. Give them tasks that put them outside their comfort zones every
now and again. Then guide and motivate them. It’s not only a good way to keep
your employees striving for excellence; it’s also a way for you to see how
certain people will react in certain situations.
The real expert
at a job is the person doing the job. Your employees will often have ideas to
improve the product, service or processes that managers may not spot. But this
means that managers and senior leaders need to be enthusiastic about the idea
and committed to it.
Avoid being
prescriptive with each step of your approach, rather opting to use a
facilitated approach to get support and buy in from the teams involved. Always
be open to a team using a different approach though still aligned to the
overall objectives. Forcing things down people’s throats doesn’t really work
well.
The best way to
build commitment is by involving people. This way they will have a sense of
ownership. By involving your frontline teams in selecting the project that they
believe will make a difference, you’ll build ownership, engagement, and have
their commitment.
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