In many organizations, the
leader is nothing more than a job position… it’s actually the business owner or
manager. In practice, however, the manager is not necessarily a leader of that
organization. They may handle more paperwork than others, make hiring decisions,
and attend more meetings. A leader, however, is much more than that.
This is someone with strong
personality. A true leader follows the Lean principles of respect for others,
continuous personal improvement, inspiring teams to improve their practices,
and focus on providing value for the customers.
In theory, it all sounds
pretty simple. But what’s a Lean leader really like?
We’ll list the six character
traits that make a big difference.
1.
Humility
What?
You probably didn’t expect
this to see in a list of a leader’s character traits… so seeing it at the top
of the list is really surprising.
Let’s start by saying that
humility is underestimated. There’s no rule that leaders should be aggressive,
pushy, and in the center of attention all the time. In fact, that’s what Lean
leaders should not be.
This is a person who is
aware of their own actions. They practice self-reflection. They evaluate their
own flaws and weaknesses, which is a rather introverted character trait. This
doesn’t mean that the leader shouldn’t be communicative. It just means that
they are aware of their own worth, but are not imposing their influence on
anyone. They respect everyone, and that’s exactly what drives people around
them.
2.
Leading by Example
Lean leaders are teachers.
But this is not the type of teacher who hands out textbooks and expects people
to “study” what’s in them. They want the people in the organization to learn,
and they inspire them to do that by setting an example.
This is someone who will
join all training sessions and learn together with the employees. And when it
comes to teaching, they can still make great presentations and write clear
guidelines. However, the leader always participates in the process of
continuous improvement.
3.
Growth Mindset
“We’ve always been doing
things this way. It has worked for us so far, so it has to keep working.
Something else is the problem.”
That’s the fixed mindset.
Some managers are used to the organization’s lasting practices, and they resist
any suggestions for changes.
That’s not who the Lean
leader is.
This is someone who will
analyze a problem from different aspects and test various solutions until they
find something that really works. They encourage all members of their team to
suggest ideas, driven by their creativity and passion.
4.
A Strive for Perfection
We’re not using “perfectionism” as a term, since it
has a rather negative connotation. A Lean leader strives for perfection,
knowing that it can never be achieved. This doesn’t turn them into a frustrated
individual, though. It doesn’t turn them into someone who is always unhappy
with someone else’s or their own performance.
The Lean leader recognizes
growth, but is also aware of the space for continuous improvement. They believe
that everything can be done better as long as they keep up with the good work.
5.
Self-Confidence
The leader has an authority
to make decision. Even if they aren’t in a position of authority (the leader
doesn’t have to be a business owner or a manager), they still make decisions on
a daily basis. These actions make a profound impact on the future of the
organization.
A leader is aware of that
responsibility. They consult team members on important decisions, but they
always come forward with self-confidence. They have a responsibility to
convince the team that they are going towards the right goal, implementing the
right methods.
Self-confidence is defined
as belief in “one’s personal judgment, ability, power, etc.” It’s an inner
state that defines how one feels and thinks about their own actions. A leader
may not be born with impressive self-confidence. However, they are willing to
develop that state through learning and practice. When they know enough and
they have enough experience, they believe in themselves. When that state is
achieved, the team believes in the leader, too.
6.
Respect
Out of all personal traits
on our list, this is the one that makes the most important impression on a
leader’s followers. They treat everyone, from employees to customers to
stakeholders, with utmost respect. Each action they take is characterized with
respect towards other people.
As a practical example, you
won’t see a Lean leader using Twitter in an offensive manner. They will still
show their humorous side, but they will never do it at the expense of offending
someone. Whenever they criticize something or someone, they are doing it with
facts and arguments. They always acknowledge the good things and indicate the
flaws in a respectful way. They always push other people towards growth, but
they do it through encouragement and support.
What’s
a Successful Lean Leader, Exactly?
A great Lean leader is more
than a manager. This is a strategist, coach, mentor, and worker. All at the
same time. Their main focus is continuous improvement. By working on their own
improvement, they reflect those values in the organization and in the team of
people who choose to follow them.
No comments:
Post a Comment