1.
Good communication skill
Communication is undoubtedly an
important part of people’s management.
Your communication skill is your ability to pass a message in simple, clear
terms and be understood by all your recipients. It also involves your ability
to persuade people, get along with them, and make them listen to the ideas
you’re passing across.
As a manager, you would need to be
in constant communication with the people you work with and you definitely
would not have the luxury of time to talk for so long. So, being able to
communicate effectively and concisely is important.
2.
Listening skill
As a leader, the ability to listen
is something you must do maximally. As a matter of fact, you should do more
listening than talking. It is important that you take your time to listen to
your employees. It helps you to know what they think and how they feel. It also
makes you approachable and easier to trust. Listening to your employees also
gives you an idea of how satisfied they really are, what their pain points are
and what to improve to help you work better.
3.
Empathy
Empathy is a person’s ability to
share in and understand the feelings of others. It basically is showing other people’s
compassion. We all go through rough times in our lives and it is important as a
boss to be able to empathize with their situation and cut them some slack. This
does not mean you are permitting them to lose their productivity, but it just
means you treat them a little differently and maybe especially. It might mean
accommodating their excesses and helping them through that period. As a
manager, you want to make life easier for all your employees.
4.
Good judgment
Every manager
with a good judgment has a fundamental understanding of what is going on around
them. They also listen to the people around them, they learn from the
information that they get around them and use it accordingly to make the right
judgment. Every good judgment requires getting information with your sensory
signal usually called the ‘gut feeling’. There is a time when you get a gut
feeling about something but you really cannot explain it. Making your decision
based on that feeling is right most of the time.
5. Be open-minded
Having an open mind is simply based
on an understanding of the fact that you know as a leader, you really might not
have the solutions to all the problems. It could also be you know that your way
or your idea might not be the best solution to the situation on the ground. So
you are open to ideas and suggestions from the people that work with you. This
fosters inclusiveness at your work and makes your employees feel valued because
you are willing to take their suggestions in and use it if it is the best
available for the situation at hand.
This creates respect and trust within your team and a willingness to
participate.
6.
Patience
Patience is one skill that you
definitely need in your daily interaction with people, not to mention your
employees, people that you need to be productive for the growth of your
business. This skill is something you
might think you really have until things really go sideways. However, it is
someone you definitely must develop as a leader. Not all of the people you
manage will work at their best at all times. You have to be patient with them
and not always lose your temper on them. Irrespective of what the situation is,
you should always try to keep a level head.
7.
Approachability
Every manager
will at some point need to help their employees deal with certain situations,
solve some problems or give guidance. It is important as a leader that you are
approachable. Being approachable means that people can easily walk up to you to
talk to you about anything without being scared of what your reaction will be.
You have to build your relationship with your employees or people under you to
the point that they trust you and are able to approach you and talk to you
about anything. Even things about their private lives, beyond just daily work
sometimes.
8.
Honesty and accountability
These are two individual traits but
they seem to work together. When you head a team, you must ensure that you are
open and honest with them. This attracts a similar reaction from them.
Accountability is just about the same thing. It means you are responsible for
your work and for the people around you. This trait also attracts a similar
reaction. As a leader and
manager, you are a role model, an example
for your employees and people around you to follow. They see what you do. So it
is in you and your organization’s interest to be honest and accountable with
your team members.
9.
Positivity
If you want to succeed in whatever
you’re doing, you need to be positive about it. Positivity reflects in
everything that you do. It is also a driving force for you to achieve your
goal, (while too much of) negativity drags you backward. One thing about positivity
is that it is contagious, and so is negativity though, so, if you want to see
your employees or team members being positive about what they are doing, you
should show that positivity first. When the people you lead see that you have a
positive mindset towards what you are doing and you are very optimistic, they
adopt the same approach to work, both consciously and unconsciously.
Conclusion
Being a manager
is about getting people to work together to achieve a goal. It means you are
the team leader and you have to lead yourself first to lead others effectively.
Raise the bar, set the standards high for yourself, do not settle for anything
less than the best, and watch your followers do well.
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