Remote work has long been heralded as one of
the greatest perks that an employer can offer their staff. The ability to work
from any location, avoid a commute, and maintain flexible hours can all be
beneficial.
However, remote work also has its downsides. It can be particularly
difficult to maintain communication, community, and productivity. Employees can
atrophy if left on their own for too long, as well.
If your company has found itself joining in
the unplanned, coronavirus-induced rush to a 100% remote workspace, you might
be wondering how to preserve your company’s culture let alone maintain steady
productivity. Fortunately, it’s quite possible to do both, even with a staff
that has been scattered to the four winds.
Delegate and Empower
One of the first rules of maintaining an
efficient remote workforce is enabling a culture of delegation and empowerment.
This starts by clearly defining the responsibilities and expectations
of each individual so that everyone knows what is expected of them. When
employees understand what they’re supposed to do, it can shift responsibilities
onto them in a healthy manner that encourages autonomy and individual effort.
Maintain Consistent Communication
The ability to communicate is clearly
important for a remote workspace, but the benefits of consistent communication
go beyond that. Properly staying in touch with your staff is one of the building blocks of successful group dynamics.
It ensures that everyone is on the same page, encourages healthy and fluid
collaboration, and can go a long way in maintaining your company culture, even
in a virtual workspace.
Check-In, But Don’t Micromanage
Don’t be afraid to check in with your staff
regularly. It’s wise to set a precedent with your employees of regular contact
with the boss in order to ensure that you stay up to date on your employees’
workload, productivity, and any needs that may arise.
At the same time, it’s important to avoid
using these “check-ins” to micromanage an employee’s work. Balancing consistent
communication and employee autonomy are essential ingredients for a happy,
productive remote workforce.
Make Productivity Recommendations
While you should try to avoid the need to
single out an employee, making group productivity recommendations can certainly
help to increase the output in a remote work situation. The key is to look for
generic productivity recommendations that translate to a huge variety of
work-from-home situations.
For instance, stand-up meetings are a great productivity
measure that can encourage your employees to leave their desk chairs, get up
off of the couch, or even climb out of bed for a few minutes. You can encourage
everyone to stand up during a video chat meeting and then dismiss them to
return to the comfort of their home offices.
Be Sensitive to Generational Differences
The modern office is juggling as many as five
generations at a time as the Silent Generation, Baby Boomers, Gen Xers,
Millennials, and Gen Zers all rub shoulders in the same space.
While a remote work scenario may put space
between these coworkers, it’s still important for management to recognize the
different cultures, habits, and expectations interacting in your virtual
workspace. Adopting a sensitive attitude towards the cultural differences of
your workforce, even from afar, is an excellent way to maintain a positive,
healthy company culture.
Measure Success
While empowerment, delegation, and autonomy
are all part of the remote work experience, that doesn’t mean you have to
surrender productivity to the whims of your workforce.
One of the key elements to maintaining your
staff’s forward momentum in a remote situation is to set up clear ways to
measure success. Rather than insisting that your employees simply “clock in”
and put in the man-hours, look for ways to quantify the results of their labor.
For instance, setting up goals, objectives,
and key performance indicators (KPIs) for both your team and individuals is an
easy way to keep them accountable and productive without the need to
micromanage them. This enables you to provide praise for a job well done and
constructive feedback if they fail to meet the level of productivity expected,
all of which can be based on cold, hard facts rather than emotion.
Always Be Adapting
Finally, remember to always be ready to adjust
your remote work setup when necessary.
The ability to tailor expectations, shift
processes, and adapt to you and your staff’s remote work
needs are all important aspects to strong remote work leadership.
Remotely Cultivating Productivity and Company Culture
From empowering employees to maintaining
communication, being sensitive to the needs of your staff, and establishing
benchmarks for success, there are many ways to boost productivity in a remote
workspace.
In addition, many of these efforts can serve
to help cultivate your company culture, even when everyone is working remotely.
Company culture has a critical impact on employee morale,
and it should also be prioritized right along with other important metrics such
as productivity and efficiency.
When focused on together, productivity and
company culture can be easily and effectively maintained, even from within the
confines of a remote work environment.
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