Smart leaders
know they have to maintain a competitive edge within their industries in order
to sustain their slice of the marketplace pie. It remains essential, therefore,
that a business continually improves what it offers and how it operates.
But ideas for improvement that
lead to success don’t just happen–it takes a concerted effort to encourage
innovation from your staff.
There are many
easy-to-implement ideas that can help creativity and passion flow within your
organization, one's that can ensure your company doesn’t get left in the dark
ages.
Give
employees a reason to care.
The fact is, if
people aren’t feeling connected to your company, there’s little incentive for
them to be innovative. Make sure you keep your team in the loop on your firm’s
strategies and challenges, and invite their input. Employees who are involved
early on in processes and plans will be motivated to see them through to
completion. Their active participation will fuel more ideas than if they learn
of initiatives second-hand.
Empower your
employees to make decisions and take action.
People who are
trusted to take safe risks and attempt new ways of doing things just may
stumble across that next great business solution. Be careful about being too
critical when things go wrong, though, because employees will take note. No one
wants to be the centre of negative attention, and people will hold back on
making suggestions if they’re worried about potential consequences.
Don’t make
staff jump through hoops.
You may think
that it’s easy for employees to offer their ideas, but is it really? If
managers are constantly behind closed doors and meetings tend to be one-way
discussions, the message to staff is that their feedback isn’t welcome. Make
sure you and other leaders keep your office doors open as much as possible, let
employees know directly that their ideas are always valued and keep formal
discussions on a two-way street.
Consider which
internal processes might be stifling innovation. For instance, it can be
demoralizing if recommendations must go through multiple layers of approvals in
the organization and take a significant time before they’re implemented, if at
all. Look for ways to streamline the process so people can see their good ideas
in action quickly.
Reward employees
for ongoing learning,
There are lots
of ways you can encourage your employees to expand their horizons and broaden
their skills. It's a win-win, too, since they benefit from new experiences and
opportunities for advancement and you benefit from better-rounded and more
confident employees.
Shake things
up.
There’s no
better way to get your employees thinking outside the box than to assign them
new and exciting projects outside the scope of their daily activities. While
some employees may initially react with a fear of failure, ultimately they will
be engaged by the chance to try something new in your supportive “no idea is a
bad idea” work environment.
Allow your employees
time to innovate.
Innovation
needs to be part of a companies’ day-to-day work. In order to do so, there
needs to be both the time and budget allocated for experimentation and pushing
internal products, sites and teams to the next level.
Reward
success.
The reward for
succeeding is higher than the cost of failure. Their team members are willing
to try an idea because if the idea succeeds, the company does better. No one is
labeled a failure if an idea doesn’t work or achieve different outcomes from
what was expected. In fact, what is emphasized is a maximum return on learning,
regardless of the outcomes. The cost of not trying is higher than the cost of
learning in the long term.
There are many
ways that you can start to bring innovation to your company, and major change
doesn’t happen all at once. Start small, with any one of the above ideas, and
slowly layer in more until your company is a pinnacle of creativity and
innovation.
The future
requires innovative thinking and it requires a shift away from thinking of
innovation as a concept and instead as a mindset that needs to be embedded into
the minds of all workers. When organizations have a dominant focus on
innovation as an inherent requirement of every single worker we will see a
rapid acceleration in the improvement of both customer experience and employee
experience in the future of work.
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