The Shingo
principle seek perfection is about challenging the status quo; always wanting
to be better and do better. While perfection will never be obtained, the
pursuit of perfection creates a mindset and culture of continuous improvement.
Challenging the
status quo is the very essence of kaizen. Good enough is never enough! No
process is perfect and a leader should always be looking for a process where
perfection is required. Perfection is possible only when a leader is observant.
While we tend
to think of perfectionism as being incompatible with an open mind and a
questioning mentality, they not only go together but are an integral aspect of
Lean leadership and Lean organizations. The Lean leader is not focused on
momentary success, but on continuous improvement. Everything that is done well
can be done better, with more efficiency and a less wasteful process.
For this, a decent
amount of time must be spent in Gemba. Striving for perfection does not imply
that we must make the processes more complicated. Simplicity is the key. The leader
needs to have a daily routine of simplification and develop an eye for finding
waste.
Seeking
perfection is about constantly looking for opportunities to get better. It is
helpful to set attainable goals and work diligently towards achieving them.
When everyone is working together to achieve goals the continuous improvement
mindset will spread.
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