Many managers have
unrealistic expectations about how they can get results from the employees they
will manage. Sometimes people who haven't ever been managers imagine that being
a manager is somewhat like sitting in a big leather chair and issuing
proclamations.
The reality is
there might be a leather chair involved, but proclamations are few and far
between. Managers need to learn quickly how to get results from their
employees—proclamations won't cut it.
Here are seven
tips for getting the best work and results from your employees.
Foster Good Communication
Open and honest
communication is at the heart of a happy and productive workplace. Start by
explaining to your employees your company’s vision, goals and plans for
achieving them. Focus especially on clear communication in times of change or
uncertainty.
Be clear about
your expectations of them. Wherever possible, keep people informed about the
whole business. They'll want to know about both the good and bad—and
particularly about anything that impacts their jobs. Walk the talk. If you
expect honesty and openness from them, model that in the way you communicate
with them first.
Listen
For the love of
Pete, please listen to your employees. Listen to their ideas. Remember that you
worked hard to hire the best people you could hire. There's no point in hiring
good people if you are going to treat them like robots. They aren't robots.
Listen to their ideas. Talk to them. Get their feedback.
Recognize
and Reward Excellence
As much as you
strive to sets high expectations of productivity, you also need to let
individuals know when they have done a great job. Take time at monthly meetings
or annual events to spotlight and reward staff members who have demonstrated
excellence, going beyond individual awards to recognized entire groups when
they have met and exceeded goals. Never underestimate the power of positive
reinforcement, where a simple pat on the back or thank you for all the hard
work can go a long way toward building relationships and developing loyal,
dedicated employees.
Train and Develop
Your Team
Training and
developing your employees makes them more productive and engaged. It also helps
attract and retain skilled workers—a growing issue as the population ages.
Offer
opportunities at work for your people to grow. There are many ways you can tap
their potential: coaching, skills workshops, courses, shadowing, mentoring,
increasing responsibility. Beyond just professional growth, offer them opportunities
to learn new hobbies, pick up exciting skills, and give them time to focus on
their passion projects. Encourage them to step up in their personal and
professional lives.
Provide
Feedback
Give your
employees feedback and they'll know how to improve and what works best. Positive feedback strengthens employee
engagement. You should give meaningful feedback through the year, not just at
year-end performance reviews.
Negative
feedback should be fair, carefully expressed and focused on specific behaviors
(not vague complaints). Also ask the employee to tell their side of the story.
And remember
that feedback should be a two-way street. Encourage input from your employees,
including ideas for improving operations.
Trust
Employees and Give Them the Ability to Do Their Jobs
When you
micromanage, you may get exact results, but you won't get great performances. Learn
to empower your employees by entrusting them with important responsibilities,
and then stand back and let them do their job. your employees will appreciate
being able to contribute to the company’s success.
Encourage
Employees to Think Outside the Box
When faced with
a problem, the typical thing to do is to pick the first answer that pops up. In
many cases, the first answer is not always the best.
To encouraging
your team to think outside the box, you need to make them understand that there
are always multiple answers to any problem and train them how to find these
multiple answers.
When you are
trying something new and untested, there is always the possibility of failure. The
problem is that people who are afraid of failing will avoid experimentation and
risk taking as much as they can and instead opt for tried and tested methods
that are sure to work every single time.
If you want
your team to embrace experimentation and risk taking, you need to show them
that failing is normal when attempting something new.
At the end of
the day, if your team members love their job and look forward to coming into
work, they're going to be intrinsically motivated to become more productive
employees for your business.
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