Lean is a
collaborative scientific management approach that fosters creativity,
innovation and agile organizations. By developing everyone to collaboratively
solve problems to the flow of value to customers every day. Everyone engages in
observation and experiments to improve flow. Lean management also continuously
improves the system within which people work.
The genius of
Taiichi Ohno (father of the Toyota Production System) to focus on a truly
scientific object of study - flow as energy moving through a system, with few
assumptions and that follows robust existing laws and principles - is what sets
Lean management apart from others.
Where Taiichi
Ohno was truly ahead of his time however, was in creating a collaborative
scientific model. In collaborative science, everyone, no matter the level of
education or role can collaboratively gather data, analyze data and share
learning. What this means in Lean organizations is that the people expending
energy to flow value to customers are doing the actual measurements in real
time and are best positioned to identify flow problems quickly and engage in
controlled experiments in order to improve flow.
Scientific
methods used in Lean organizations are varied and include, but are not limited
to, experimentation (PDSA or PDCA). The method of observation, for example, is
one of the most important to develop in absolutely everyone - not exclusively
management - in order to see flow in real time.
The beauty of a
scientific management system based on flow is its portability - as long as
there is effort expended in a context, Lean applies. This moves Lean way beyond
the confines of manufacturing.
Management in a
Lean organization is more akin to scientific research management, aligning
efforts organizationally with a steady focus on the flow. Developing everyone
to be the best at what they do by improving the flow of value to customers in
their own work every single day.
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