If I told you that only 50% of meeting time is used effectively, would you believe me? (Don’t answer. I can hear you nodding from here.) There’s evidence that virtual meetings score even lower. And not only are pointless meetings annoying, but they are also a drain on your revenue: two hours per week spent in pointless meetings results in a waste of more than $541 billion in employee time.
It’s important
to distinguish between effective and efficient meetings.
An efficient
meeting starts promptly, stays on track due to good time management, includes
as few people as possible, and achieves the stated objective.
Efficiency is a
superficial quality. It says nothing about whether the right people were
included for the right reasons, or whether the meeting generated any value.
An effective
meeting brings a thoughtfully selected group of people together for a specific
purpose, provides a forum for open discussion, and delivers a tangible result:
a decision, a plan, a list of great ideas to pursue, a shared understanding of
the work ahead. Not only that but the result is then shared with others whose
work may be affected.
A simple
acronym I learned will help us in this regard. Just remember that every meeting
should have a PAIR.
PAIR stands
for ‘Purpose And Intended Result’
The purpose of
a meeting should be clear and stated before it is even called. It should be
stated even before the agenda is agreed.
The purpose
could be simple, like ‘To discuss the upcoming quarterly campaign’ or ‘To
introduce our new CRM system to the sales team’.
Make sure the
purpose is clearly stated, so everyone can assess its relevance to them and the
time it’s going to take. Make the purpose attractive and inspirational if
possible. People can see the purpose and identify whether it’s worth their time
and energy attending.
The next part
(Intended Result) is just as vital. We say ‘intended’ because it’s possible
that the meeting’s overall result could be determined by the discussions
carried out and may change during the meeting itself.
Examples of
intended results could be: ‘To allocate responsibilities to each team member
for the campaign’ or ‘To get buy in from every team member for the CRM system’
You may only
have one purpose for the meeting (the ‘why’ it’s being held) but you may have
more than one intended result (the ‘what’ you will achieve).
Attendees
should be sent the PAIR for the meeting before being invited, so they know what
their responsibilities are during and after the meeting. If their time is
limited, they may be able to attend for just a section of it that discussed
their specific agenda items.
A PAIR also
allows you to determine the success of any meeting you may attend. If the
intended result is achieved, it’s been a good use of time. If not, it can be
re-assessed and determined if changes need to be made for future meetings.
So, ensure that
every meeting you run has its PAIR before you invite others. And make sure that
you know the PAIR for every meeting you attend.
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