Lean Quote: Create a Culture of Feedback

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

"We all need people who will give us feedback. That's how we improve."   —  Bill Gates

Giving effective feedback is key to building strong teams and high-performing companies. That’s why so many organizations focus on creating a culture of feedback.

Positive employee feedback and constructive feedback can:

• Boost employee loyalty
• Strengthen team bonds
• Promote mentorship
• Improve performance
• Increase employee engagement

In fact, Gallup found that when managers provide weekly constructive feedback, employees were 5.2x more likely to strongly agree that they receive meaningful feedback and 3.2x more likely to strongly agree they are motivated to do outstanding work.

When organizations offer employees the opportunity to provide feedback, it helps their people develop a sense of ownership over their work and the business's overall success. Regular feedback is critical in developing employee voice—the ability of employees to express their views, opinions, concerns, and suggestions, and for these to influence decisions at work. When this happens, employees feel invested in what they’re doing, more engaged, and much more valued and empowered.

More and more organizations are focused on making feedback a part of their daily business practices. By going beyond once-a-year engagement surveys and incorporating feedback at every stage of the employee experience, companies can expect to grow their business and create happier and more engaged employees.