Have you ever
seen a team fall apart because of bickering, infighting, or a failure of
accountability? Not only is it frustrating to watch, it's also incredibly
disheartening.
Patrick
Lencioni, author of The Five Dysfunctions of a Team, defines “Teamwork is the
state achieved by a group of people working together who trust one another,
engage in healthy conflict, commit to decisions, hold one another accountable,
and focus on collective results.”
High performing
teams are the cornerstone of healthy and cohesive organizations. Building these teams is not a complicated
task, but many leaders fail because they allow one of the following issues to
manifest within the team.
TRUST – A team
needs to be comfortable with being vulnerable with each other about their
weaknesses, mistakes, fears, and behaviors. Trust grows when relationships are
strong!
CONFLICT – A
team needs to share their passions, disagree, and challenge and question one
another. The stronger the relationships,
the healthier the conflict!
COMMITMENT
- A team buys into important decisions
(even if they initially disagree) once all ideas and opinions have been
considered. Strong relationships promote buy-in!
ACCOUNTABILITY
- A team does not rely on their leader
to be the primary source of accountability but rather deals with their peers
directly. Strong relationships build comfort levels creating the ability to
discuss missed deliverables and mistakes, and encourages ownership.
RESULTS - Teams that trust one another, engage in
conflict, commit to decisions and hold one another accountable are more likely
to put aside their individual needs and focus on what is best for the team as a
whole. When relationships are strong, team needs become the priority!
Use your
awareness of the five dysfunctions to recognize issues as they happen, so that
you can help your team to be more effective. And remember that these are just
five of the factors that can affect the performance of your team, so use these
alongside other team effectiveness tools.
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