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Friday, February 9, 2024

Lean Quote: Willingness to Constantly Accept Critical Feedback

On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.


"There has to be a willingness to constantly accept critical feedback and rapidly iterate to make things better.  —  Sam Yagan

Praise and constructive criticism help to develop and improve employee performance. At work, managers use critical feedback to improve the standard of work by creating an atmosphere that nurtures growth and support. If you're a manager or employer, learning how to give critical feedback effectively can help improve employees' overall productivity.

Tips for giving feedback:

Make time

  • Regardless how busy you are, create a feedback calendar and take it seriously!
  • If you become aware of a “positive” or “negative” action, acknowledge it immediately


Make it honest and meaningful

  • Be prepared to provide specifics about both negative and positive feedback
  • Think in terms of praise and constructive criticism – both contribute to growth


Use goal tracking

  • If you don’t know how to get started, review how the individual has helped (or hindered) the achievement of organizational or team goals


Discuss and document the top 3 strengths and 3 growth opportunities

  • For the strengths, try to leverage them and keep them sharp
  • For the growth opportunities, determine what actions can be implemented immediately, which require assistance (ex. Training/mentoring), and have a plan for tracking progress


Commit to supporting continual learning

  • Review what in house programs are available
  • Ensure your budget adequately includes development opportunities
  • Investigate external training that can address your focus areas

 

Feedback is critical for individual growth and for organizational success but it’s not always easy to give or to receive.

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