Leadership
commitment and support is critical for successful process improvement
initiatives. Fortunately, it is not particularly complicated to make a
difference. Here are seven steps that leaders can take to support Lean process
improvement efforts.
1. Set Goals
Create a vision
of the future state and determine where to focus your efforts. Lean is often
surmised as doing the right things at the right time and cost. Set concrete
goals with a time frame for when you want to achieve those goals.
2. Get Started
Successful
leaders start immediately. They don’t drag their feet or put it off. They act
on a goal right away, because they understand the power of momentum. They may
not do the whole thing at once, but they do take a big step to get started.
There is never a better time than now to get started.
3. Think
Positive
This is the
half-empty, half-full syndrome. Lean leader are optimists and believe the cup
is always half full. They aren’t pie-in-the-sky types, but they see the
positive side of an opportunity, and they believe in their ability to achieve
their goals.
4. Take Action
Those who are
successful take action, even on partial information. Too many people wait
around until they think they have all the answers. But if you do that, you may
wait forever. Lean leaders don’t proceed blindly, but they know that, once they
have the critical details, they can make a decision and act accordingly.
5. Be
Determined
Implementing
Lean is no easy endeavor. There are so many variables that it is impossible to
determine how things will proceed. You don’t know what will happen once you
take the first step, so the only constants are the end vision and your
determination to get there, even if the path doesn't unfold exactly as you
envisioned.
6. Lead by
Example
You must hold
yourself accountable before you can hold anyone else. A leader implies
followers are doing just that, following. If you want to be a leader, you must
go to the source and see the actual condition from those that make it happen.
It is from the Gemba that you have the best opportunity to coach improvement.
7. Learn From
Your Mistakes
To be a good
leader you have to take calculated risks, and you will certainly make some
mistakes along the way. Admit them. Learn from them. Don't repeat them!
Mistakes are a necessary part of the learning process.
Being a good
leader may sound simple, but it is not easy. It requires tremendous strength of
character. Almost all successful leaders will tell you that being extremely
focused on the outcomes they wanted to create, trying many different approaches
to achieving them, and staying the course all add up to success.
The journey of Lean
leadership is one of transformation, both personal and organizational. It's a
path that requires patience, humility, and a genuine desire to serve others. By
embodying these principles and practices, leaders can guide their teams to
achieve remarkable results and create an enduring legacy of excellence.







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