• Book Review – The Conclusion Trap: Four Steps to Better Decisions

    Book Review – The Conclusion Trap: Four Steps to Better Decisions0

    Why do organizations and individuals so often struggle to make good decisions, investing enormous amounts of time and money in fruitless efforts to solve thorny problems? Too often, our mistake lies in jumping to conclusions before we even understand the problem we’re attempting to solve. Dan Markovitz’ The Conclusion Trap gives us a straightforward guide

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  • Book Review: Practicing Lean

    Book Review: Practicing Lean0

    I finally read Practicing Lean, edited by Mark Graban. Rather, I should say I listened to the audible book which was recently released. The idea behind this book came from Mark who espouses continuous improvement is never something one masters, but rather is a lifelong practice. As Mark points out, people talk about lean thinking, doing

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  • Book Review: Getting Home

    Book Review: Getting Home0

    I recently had some time to read a book I have been meaning to get to. Getting Home tells the wonderful story of a very special lean journey. Zack, a defense lawyer, and Liz, a schoolteacher, left their careers temporarily to rebuild homes for desperate survivors of Hurricane Katrina but wound up staying in New

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  • Book Review: Be a Frontline H.E.R.O.

    Book Review: Be a Frontline H.E.R.O.0

    Do you know someone who was very good at their job, and as a result was promoted into management without any people training? Maybe you’ve promoted an employee into management assuming they could hack it. Despite our best intentions, truth of the matter is most managers are not equipped to handle the people piece. Dr.

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  • Book Review: The Work of Management

    Book Review: The Work of Management0

    Lean transformations are challenging and many of those on the journey have struggled to get the performance gains. Sustainable improvement requires daily management approach through kaizen, A3 thinking, and hoshin planning. Jim Lancaster, CEO of Lantech, and author of The Work of Management, tells the story of how his company initially triumphed with Lean and

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  • Q&A With Mark Graban –

    Q&A With Mark Graban –0

    Organizations depend on metrics for their business. Question is, are they helping people do the right things? Or, encouraging them to overreact to every uptick, downturn, and change? Mark Graban, author of, Measures of Success, shows a better way to chart and manage your metrics, in any organization or setting. For your business processes and

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