• Using the Gemba Walk to Learn and Engage

    Using the Gemba Walk to Learn and Engage0

    While there are many things that affect employee engagement, getting leadership to the place where work is done, the Gemba, and actively engaging with the workforce, seeing with their own eyes the problems that occur, listening to associates and giving advice and direction (coaching) to the team is a critical factor in increasing overall engagement.

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  • 7 Tell-Tale Signs of Leadership Mismanagement

    7 Tell-Tale Signs of Leadership Mismanagement0

    Business managers are constantly asked to assess if employees are performing to expectations. If employees are not, managers must take steps to remedy the situation. But what happens if lousy management is to blame for underperformance?  There are obvious signs that a company is on the wrong management track, such as declining sales and revenue,

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  • 10 Qualities of Successful Lean Leaders

    10 Qualities of Successful Lean Leaders0

    There is often a missing link in many Lean organizations – which is, the set of leadership structures and behaviors that constitute a lean management system. People frequently equate ‘Lean’ with the tools used to standardize processes and generate efficiencies; and organizations tend to focus more on the implementation of these tools. However, implementing tools

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  • Lean Requires Working IN the Business and ON the Business

    Lean Requires Working IN the Business and ON the Business0

    Lean improvement involves both tactical and strategic efforts for high performance impact. Tactical work is a term used to describe the actions that support day-to-day operations. Lean organizations make use of Daily Management systems, a structured process to focus employee’s actions to continuously improve their day-to-day work. Daily Management include activities like daily huddles, visual

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  • The Do’s and Don’ts of Catchball

    The Do’s and Don’ts of Catchball0

    The catchball is an important part of any planning process, but it is something that is all too often just glossed over. When done properly the catchball encourages leadership and team members to dialogue about a particular topic in an efficient and productive manner. It can help to break down the walls which are all too often placed

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  • The Role of Catchball in Lean and Strategic Planning

    The Role of Catchball in Lean and Strategic Planning0

    Catchball is one of the simplest and most effective ways to achieve continuous improvement in your organization. To reduce ambiguity and misinterpretation during the planning phase of Hoshin Kanri management uses a fact-based inter-level negotiation process known as “Catchball”. The word “catchball” denotes a simple social game in Japan in which a circle of young

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