Lean Quote: The Best Leaders Have a Servitude Mindset


On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.

It’s not about you. It’s about them.”   —  Clint Eastwood   

The very best leaders I have ever been around have this
type of ‘servitude mindset.’  They
realize that their team and their customers are the most important part of the
business.  They realize that they would
not have a job if not for the their team and the team serving the customers.

A servant-leader focuses primarily on the growth and
well-being of people and the communities to which they belong. While
traditional leadership generally involves the accumulation and exercise of
power by one at the “top of the pyramid,” servant leadership is different. The
servant-leader shares power, puts the needs of others first, and helps people
develop and perform as highly as possible.

Leaders are nothing without people. Put another way, people
will make or break you as a leader. You’ll either treat them well, earn their
trust, respect and loyalty, or you won’t. You’ll either see people as capital
to be leveraged or humans to be developed and fulfilled. You’ll either view
yourself as superior to your employees, or as one whose job it is to serve
them, learn from them, and leave them be better off for being led by you.

The best leaders don’t put people in a box – they free them
from boxes. Ultimately, a leader’s job isn’t to create followers, but to strive
for ubiquitous leadership. Average leaders spend time scaling processes,
systems, and models – great leaders focus on scaling leadership.

The results of servant leadership are exponential: by
leading as a servant, you multiply success and satisfaction — personal and
professional, for you and your colleagues — above and beyond the limits of
traditional leadership outcomes.

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