Keep Calm and Carry On: How to Engage With Your Customers
- Engagement, Lean Basics, Lean in Practice
- April 15, 2020

Today, I am happy to introduce another guest post by Mike Wilson from Creative Safety Supply. Mike enjoys blogging and reading about the lean manufacturing niche. He is invested in Creative Safety Supply, known for its safety products to help manufacturers with their 5S and Lean Projects. Mike is going to talk about the importance of 5S,
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The first step in eliminating waste from New Product Development (NPD), and thus improving the process, is to learn to identify the eight wastes. By closely examining the entire NPD process from a Lean perspective, the opportunities to drive out waste and increase value will become obvious. Defects Defects are the result of executed processes
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A simple, pragmatic problem solving methodology is the Plan, Do, Check, Act (PDCA) approach. It begins with a Planning phase in which the problem is clearly identified and understood. Potential solutions are then generated and tested on a small scale in the “Do” phase, and the outcome of this testing is evaluated during the Check
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We are all faced with problems to solve in our workday. There are many problem-solving methods, and the six-step method is just one of them. The problem for most people is that they do not use one process to solve problems and issues or to make decisions. Another problem is that people are not consistent
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We have all heard the saying “there’s an app for that.” And for most things this is surprisingly true. But for Lean there really are no shortcuts. The tools are not particularly difficult which is in-part its success. Learning what tools to use in what situations takes some experience if you are not familiar. Now
READ MOREMy friend and blogger Tom Southworth recently delivered a short presentation on Gemba Walks. Tom presented this lesson as part of CONNSTEP‘s “10 Minutes: 5 New Ideas” series. In just 10 minutes, learn the vital steps needed to ensure your gemba walk is a successful one. You’ll learn the reasons why this is a necessary
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