Observe…Take a few minutes every day to observe people working and their behaviors.   When observing, remember you are not looking for just risky actions, but also for safe behaviors to support or encourage.

Analyze…Think about why your co-worker might be doing what they’re doing.  Use the ABC Model to help figure out why:
            A = Activator
            B = Behavior
            C = Consequences
An Activator directs a Behavior which leads to a Consequence that either encourages or discourages us to perform the behavior.

Help…There are many ways to help people be safer and incident free.  One way to help is to educate and teach; another way to help is to offer assistance.  You and your co-workers must rely on each other to choose safe actions or behaviors.  Helping everyone to act safely requires a team effort.

When people sense you truly care about them, and you want to listen to what they have to say, you make them feel valued.  Then they will be much more willing to accept your input.
 
If you do all these things, you will be a great COACH.  When everyone in a workplace is a coach, the whole team wins.

This coaching process is clearly relevant for improving behaviors in areas other than safety and in settings other than the workplace.

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