Quality Digest created a video honoring the role of the quality manager in today’s organizations, based on Paul Harvey’s timeless tribute to the farmer, which debuted at the 2013 Super Bowl. Mike Micklewright and Quality Digest present this homage to quality managers: Those hard-working, often-overlooked gatekeepers of continuous improvement. Told in the style of the late, great Paul Harvey, this video demonstrates why quality managers are the glue of organizations everywhere, whether in manufacturing or service industries. Enjoy!

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