On Fridays I will post a Lean related Quote. Throughout our lifetimes many people touch our lives and leave us with words of wisdom. These can both be a source of new learning and also a point to pause and reflect upon lessons we have learned. Within Lean active learning is an important aspect on this journey because without learning we can not improve.
If you want
your employees to be happy and productive, you need to give them recognition
for a job well done and let them know their work is appreciated and
important. In a workplace committed to creating an attitude of gratitude
and employee recognition on a daily basis.
Research has shown that recognition and
appreciation is the top driver of employee engagement. Perhaps it seems
elementary, but if you want employees who are fully engaged, you need to ensure
they are recognized when they do great work and that they know you appreciate
their contributions to the organization. Motivated employees do a better job of
serving customers well. Happy customers buy more products and are committed to
using your services. More customers buying more products and services increases
your company’s profitability and success.
Thank you may
be among the first words, our parents teach us, but as we get older we seem to
forget how to say them. Many managers usually recognize the major
achievements–they celebrate the completion of a successful project; they honor
an employee of the month. But how often do managers recognize the little steps
their employees complete along the way?
Employees need
to be thanked…a lot. So says “guru of thank you” Bob
Nelson, author of the
bestselling 1001 Ways to Reward Employees—and he should know. Bob said, “The
number one reason people leave their jobs today is that they don’t feel
recognized for the job they’re doing.” We have all heard the adage “you get
what you reward.” So if what you want is more outstanding work from an
employee, say thank you the very next time that employee performs an iota of
outstanding work.
The best recognition is thoughtful, happens daily, and has a personal touch. Even better, it’s usually free. Demonstrate appreciation! Write a note, take them to lunch, acknowledge the work in a staff meeting…whatever seems right. Just remember to say thank you.
A Lean Journey 





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