It is hard to
know what your employees want and need if you do not truly hear and understand
what they are saying. Set aside a designated time to meet one-on-one with each
employee at least once a month. During your meeting, actively take notes on
what your employee is saying and asking. Your notes will help you to listen
more effectively.

Listening to
employee feedback and implementing their suggestions boosts morale as it shows
that your employees’ voices are being heard and respected and that you listen
to and value their opinion.

Let employees
have their say on how their job and the business in which they work can be
improved. Let them contribute to the decision-making process and direction that
the company is heading in.

Employees have
first-hand experience of working in your company and the way that it operates
so their insights can be some of the most valuable. Listen to and act on these
ideas – they may even be able to suggest why morale is so low.

As a leader,
the ability to listen is something you must do maximally. As a matter of fact,
you should do more listening than talking. It is important that you take your
time to listen to your employees. It helps you to know what they think and how
they feel. It also makes you approachable and easier to trust. Listening to
your employees also gives you an idea of how satisfied they really are, what
their pain points are and what to improve to help you work better.