• You Can’t Inspect in Quality

    You Can’t Inspect in Quality0

    Unfortunately, there are not enough organizations that understand quality. Quality is not additive or final. It must go beyond the product or service. We cannot add it at the end of the line or inspect it into the product. At best that is only a false sense of security. If we want a quality product

    READ MORE
  • Quality Isn’t Fluff

    Quality Isn’t Fluff0

    According to a study covered in a recent Harvard Business Review article, companies with highly developed quality cultures spend, on average, $350 million less annually fixing mistakes than companies with poorly developed ones. In the survey employees reported that it takes about two hours to correct a mistake. Assuming an hourly wage of $42.55 (the

    READ MORE
  • Every Quality Professional A Leader

    Every Quality Professional A Leader0

    This month on ASQ’s blog Bill Troy presents the idea that “Every quality professional a leader.” Like a lot of fundamentally important concepts, this sounds simple and straightforward but needs to be thought out a bit.  In short, we want, need, and expect every one of our members—and indeed, every person in the quality community—to

    READ MORE
  • Keep Calm and Let the Quality Manager Handle It

    Keep Calm and Let the Quality Manager Handle It0

    Yeah, that will work. While a creative idea in the “Keep Calm” series and probably something many of experience this is completely the wrong idea. Quality is not something we can rely on a single person or group to perform. We cannot add it at the end of the line or inspect it into the

    READ MORE
  • Three Operational Discipline Techniques That Improves Quality

    Three Operational Discipline Techniques That Improves Quality0

    To ensure the success of your corporation you must ensure that your company is operationally disciplined. Operational discipline must be part of your company’s culture. Operational discipline is defined as the deeply rooted dedication and commitment by every member of an organization to carry out each task, the right way, each time. ‘‘Discipline’’ in this

    READ MORE
  • 8 Principles of Quality Management

    8 Principles of Quality Management0

    When it comes to the quality of products and services presented by a company, quality management is essential. Quality management is the process of managing and monitoring performance to ensure adherence to predetermined quality standards and goals. A principle is a fundamental truth or law and therefore quality management principles are the fundamental truth or

    READ MORE