• Quality Costs: A Guide to Managing Them

    Quality Costs: A Guide to Managing Them0

    The business climate is becoming increasingly more competitive. With multiple options for consumers companies must stay competitive to survive. Many organizations consider improving quality as the best way to enhance customer satisfaction, to reduce manufacturing costs and to increase productivity. For this, the cost of quality (COQ) must be reduced. The costs associated with making

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  • The Prevention Power of Failures Modes and Effects Analysis (FMEA)

    The Prevention Power of Failures Modes and Effects Analysis (FMEA)0

    Failure modes and effects analysis (FMEA) is a step-by-step approach for identifying all possible failures in a design, a manufacturing process or assembly process, or a final product or service. “Failure modes” means the ways, or modes, in which something might fail. Failures are any errors or defects, especially ones that affect the customer and

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  • Quality Excellence: Going Above and Beyond

    Quality Excellence: Going Above and Beyond0

    Quality is vital in all aspects of life. In business, quality is an important factor when it comes to any product or service. With high market competition, quality has become the market differentiator for almost all products and services because of the negative consequences of poor quality. Poor quality can have several customer-related consequences: ·       

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