Quality Archives - Page 5 of 6

Ten Guiding Quality Principles To Differentiate Your Business 0
- Quality
- November 11, 2013
Quality is an important factor when it comes to any product or service. With high market competition, quality has become the market differentiator for almost all products and services. Therefore, all manufacturers and service providers out there constantly look for ways of enhancing their product or the service quality. Organizations that are successful at creating
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Quality Beyond Manufacturing 0
- ASQ's Influential Voices, Quality
- October 21, 2013
In this month’s ASQ post Paul Borawski asks about quality beyond it’s roots in manufacturing. Customers and companies alike recognize that quality is an important attribute in products and services. Suppliers recognize that quality can be an important differentiator between their own offerings and those of competitors. It was in the second part of the
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A Successful Company Begins and Ends With a Quality Culture 0
- Culture, Quality
- August 26, 2013
Culture is the shared beliefs, values, attitudes, institutions, and behavior patterns that characterize the members of a community or organization. In a healthy business culture, what’s good for the company and for customers comes together and becomes the driving force behind what everyone does. Leaders of business have a powerful influence on the development of
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Five Traits of Customer Focused Organizations 0
- Lean Basics, Quality
- July 30, 2013
The importance of the quality function within the organization has been evolving along with that of the customer. Organizations focused on their customers consistently outperform their competition. A truly customer-focused organization sees things through the “lens of the customer” not the “lens of the organization”. Customer-driven organizations share certain traits. Flattened hierarchies. When customers are
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15 Tell-Tale Signs of Eventual Quality Failure Looming in Your Business 0
- Quality
- May 13, 2013
The 2010 BP Deepwater Horizon Oil Rig Explosion Product quality problems don’t happen overnight, nor are they the result of a crippled procedure or one poorly conceived policy. The problems have brewed over time, sending out signals that risks to product quality are growing. A breakdown of quality is not an event. It is a
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So God Created a Quality Manager 0
- Lean Fun, Quality
- April 1, 2013
Quality Digest created a video honoring the role of the quality manager in today’s organizations, based on Paul Harvey’s timeless tribute to the farmer, which debuted at the 2013 Super Bowl. Mike Micklewright and Quality Digest present this homage to quality managers: Those hard-working, often-overlooked gatekeepers of continuous improvement. Told in the style of the
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